Customer service and library signage go hand in hand. When was the last time you walked around your library and really looked closely at all of the signs? Is it time for a signage audit? More than likely, you don’t even have the time or are able to take the time to look critically atContinue reading “Seeing the Signs”
Tag Archives: consulting
Focusing In on Focus Groups
When was the last time your organization hosted a focus group? Focus groups can be intimidating to plan, coordinate, and host, but you don’t have to do it alone. Is your library or nonprofit interested in gathering quality input from your current and/or potential patrons or clients? A focus group can help. Your library orContinue reading “Focusing In on Focus Groups”
Meeting Facilitation
Do your meetings need some sprucing up? Sometimes meetings can be too long, too boring, and not even necessary. If you need some meeting advice or even a webinar for your management team on how to conduct meetings, let me know and I’ll be happy to help! Meetings should be productive and have a purpose.Continue reading “Meeting Facilitation”
Staff Day Learning
Personality tests combined with my Effective Communication Skills webinar can make for a great staff development day! Are you looking for a great staff development day learning tool for your library or non-profit staff members? Here is an excellent idea for your next staff development day: arrange for each employee to take a personality testContinue reading “Staff Day Learning”
Down the Road to Online Training
Is your library providing staff with enough online learning opportunities? Online training is an integral part of any strategic plan. Providing educational opportunities for your library or non-profit’s employees ensures they keep up with their personal learning objectives and their skills up to date. Do your library’s managers work on an annual personal learning planContinue reading “Down the Road to Online Training”
New Consultants Directory
A great place to find great library consultants. Recently I was looking through my LinkedIn feed and noticed that Cordelia Anderson, a fellow library consultant, mentioned she was soon to be providing a webinar for Consultants for Libraries. I thought I was familiar with this online directory, but after I visited the site, I realizedContinue reading “New Consultants Directory”
2021-2022 Annual Update
It’s been a fun first year of retirement and consulting! What have I learned about establishing an LLC and providing library online training? A lot! I retired on July 1, 2021, and started my consulting firm, Curtis Rogers Consulting, LLC, on July 2. I created my logo and website, got some business cards I designedContinue reading “2021-2022 Annual Update”
Lack of Communication Can Lead to Low Morale
Is your library or non-profit suffering from low morale because of some communication issues? Sometimes, managers don’t communicate enough, and sometimes, staff members don’t communicate enough either. Failures in communication can be due to not understanding other types of personalities and how they perceive communication. Learning about your own personality type can also help youContinue reading “Lack of Communication Can Lead to Low Morale”
The Sign Removal Test
Years ago, when I conducted library signage audits around South Carolina, I developed a useful tool called the Sign Removal Test. While I was conducting an audit, I had a conversation with a front desk staff member at a public library who asked how to deal with signs she thought were not being read orContinue reading “The Sign Removal Test”
What are the benefits of outsourcing training for your library staff?
Online training is easy and convenient! If you only need a training session that lasts 60-90 minutes, I’ve got a wide variety of topics I can provide. Some of the benefits are: You get a recording of the session so staff members who cannot attend can view the session on their own schedule. There isContinue reading “What are the benefits of outsourcing training for your library staff?”
Curtis Rogers Consulting, LLC 