Curtis Rogers Consulting, LLC

Providing training and consulting services to libraries and non-profits.

Category: Communications

  • The Sign Removal Test

    Years ago, when I conducted library signage audits around South Carolina, I developed a useful tool called the Sign Removal Test. While I was conducting an audit, I had a conversation with a front desk staff member at a public library who asked how to deal with signs she thought were not being read or…

  • How well do your library staff members communicate?

    Part of the key to effective library communication skills is understanding how the receiver receives the information and how the deliverer delivers the information. How well do you know other library staff members’ personality types and how they prefer to receive information? Have you considered how you sound when delivering information or providing directions, reference…