Curtis Rogers Consulting, LLC

Providing training and consulting services to libraries and non-profits.

Category: Communications

  • How has your library dealt with COVID-19 related signage?

    Your public, academic, or school library has probably had to deal with increased COVID-19 signage. Have you branded it or just printed out what the CDC or local health authority has recommended? Is there any continuity to the signage? Are you using clip art of masks, syringes, and viruses to get your point across? Whatever…

  • The Sign Removal Test

    Years ago, when I conducted library signage audits around South Carolina, I developed a useful tool called the Sign Removal Test. While I was conducting an audit, I had a conversation with a front desk staff member at a public library who asked how to deal with signs she thought were not being read or…

  • How well do your library staff members communicate?

    Part of the key to effective library communication skills is understanding how the receiver receives the information and how the deliverer delivers the information. How well do you know other library staff members’ personality types and how they prefer to receive information? Have you considered how you sound when delivering information or providing directions, reference…