Customer service and library signage go hand in hand. When was the last time you walked around your library and really looked closely at all of the signs? Is it time for a signage audit? More than likely, you don’t even have the time or are able to take the time to look critically atContinue reading “Seeing the Signs”
Tag Archives: signage
Library Learning and Collaboration
Register today for the FREE online SE Collaborative Conference – March 15-17, 2022 I am happy to announce I will be presenting a session titled, Library Signage: The good, the bad, and the ugly, at the third annual SECC online regional conference. My session helps library staff members think critically about their current and futureContinue reading “Library Learning and Collaboration”
Are you reviewing your library’s signage on a regular basis?
On January 27, 2022, I conducted a free webinar for WebJunction titled, Library Signage: Effective Crisis Communications. The most important takeaway is that I wanted attendees to THINK CRITICALLY about each and every sign in their library. Part of this process is to conduct a signage audit. A great resource on how to do thisContinue reading “Are you reviewing your library’s signage on a regular basis?”
Want to make sure your library’s signage hasn’t hit a dead end?
Join me for Library Signage: Effective Crisis Communications at 3:00 pm on January 27, 2022 for a WebJunction webinar and learn about how to get your library’s signage back in shape for the new year! Good signage in the library helps to create clarity and build awareness, while bad signage can lead to frustration andContinue reading “Want to make sure your library’s signage hasn’t hit a dead end?”
How has your library dealt with COVID-19 related signage?
Your public, academic, or school library has probably had to deal with increased COVID-19 signage. Have you branded it or just printed out what the CDC or local health authority has recommended? Is there any continuity to the signage? Are you using clip art of masks, syringes, and viruses to get your point across? WhateverContinue reading “How has your library dealt with COVID-19 related signage?”
The Sign Removal Test
Years ago, when I conducted library signage audits around South Carolina, I developed a useful tool called the Sign Removal Test. While I was conducting an audit, I had a conversation with a front desk staff member at a public library who asked how to deal with signs she thought were not being read orContinue reading “The Sign Removal Test”
Restroom Signage and the Captive Audience
I’ve always wondered why there isn’t more signage in library restrooms. Libraries can take advantage of captive audiences by regularly updating signage on the back of stall doors and above urinals. Many people don’t really even like to think or talk about this, but it’s a great way to promote your library’s upcoming events, bookContinue reading “Restroom Signage and the Captive Audience”
What is a Public Library Signage Audit – and why is it so important?
Library signage sets the tone not only of the individual library branch, but also of the whole county library system. All library signage should be positive, brief, and consistent. The following are both positive and negative library signage general rules of thumb: Positive Polite language Not verbose – get to the point Consistently use libraryContinue reading “What is a Public Library Signage Audit – and why is it so important?”